Trusted shop certificate for IFOHA PDF Print E-mail
Trusted shops is the first approval mark for online-shops with a money back guarantee for the buyer online. Warranted by Atradius insurance group.

1. Quality through strict entry policy
IFOHA fulfilled the entry criteria in order to achieve the trusted shops certification.

2. Reliability through transparency and consumer protection:
IFOHA commited to fullfill the highest demands where data and reliable delivery service is concerned.

3. Security through money back guarantee
After the purchase you can apply for the money back guarantee from Atradius in order to be protected against the risk of non delivery, a reconsignment of goods and your deterrent fee with the misuse of your credit card. The online shop bears the expenses for you!

According to the terms for the trusted shops guarantee, please note that you are assured an amount of € 2,500 per month and online shop. The closure for the money back guarantee is solely possible following an order in the online shop (not via telephone, fax, e-mail etc.)

 The media opinion on trusted shops?
"Words spread fast, once your online business belongs to the trusted shops and when the customers are enabled to shop without risk. The vendors reliability as well as data and payment security are decisive factors for orders online. The combination of seal of approval, money back guarantee and neutral complaint management provide consumer trust." (PC direct)

"Trusted shops is a well known vendor for E-commerce seals of approval, who also guarantees refunding. Since 2000, the company has a portal on its website in which only online shops of certified companies are present. The money back argument affects the utmost confidence building relating to the "uncertainty factors" online shopping." (Horizont 11/2005)


(Source: www.trusted-shops.de/referenzen)